Customer satisfaction is our priority. We want you to love your GECKOme gear.
We offer a 110% store credit (excluding shipping) with no expiry date if you aren’t totally happy with your purchase.
Please keep in mind that in order for us to accept your returns please ensure the following:
Presale is special. You are ordering stock that is coming and securing it before anyone else gets a chance to get their hands on it. It gets around the VIP situation as whilst you have to be patient you know you will get your order as soon as it’s available. Patience is key though, as the wait time for presale items can be anywhere from 4-8 weeks. It is your one guaranteed way to get the next drop of that style and colour. Any changes are displayed on the Pre-Sale updates page on our website.
If you are combining an order that has both in stock and pre-order items, then the order will be held until all items are available before being shipped out. However, if your order is over $200 then we will send out your available items and absorb the cost of the second shipping costs so you can get your hands on your gear faster!
Domestic (we are an Aussie company)
We know you’re going to love it and want to wear it constantly, but your GECKOme will last a lot longer if you follow these simple instructions.
Treat them with love and care and they will absorb your sweat, HIIT classes and pilates movements every day of the week. Try to avoid sweltering them in the dryer, like would you like to be thrown around in that heat? Makes us dizzy just thinking about it!